Privacy Policy

Your privacy and data security are our top priorities

Last updated: January 2025

Introduction

At Parikrama, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our trekking services, or interact with us in any way.

By using our services, you consent to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal information.

Information We Collect

Personal Information

• Contact Details: Name, email address, phone number, postal address
• Identity Information: Date of birth, government ID details (for permits and safety)
• Emergency Contacts: Names and contact information of emergency contacts
• Medical Information: Health conditions, fitness levels, dietary restrictions, allergies
• Travel Preferences: Trek preferences, accommodation choices, special requirements

Technical Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, click patterns
• Cookies: Session cookies, preference cookies, analytics cookies
• Location Data: General location information (with your consent)

Payment Information

• Transaction Details: Booking amounts, payment methods, transaction IDs
• Billing Information: Billing address, payment card details (processed securely)
• Note: We use secure payment gateways and do not store complete payment card information

How We Use Your Information

Service Delivery

• Process and manage your trek bookings
• Arrange permits, accommodations, and transportation
• Provide pre-trek information and guidance
• Ensure safety during treks with medical information
• Communicate important updates and changes

Communication

• Send booking confirmations and receipts
• Provide trek updates and weather information
• Share safety guidelines and preparation tips
• Send promotional offers (with your consent)
• Respond to inquiries and support requests

Safety & Compliance

• Obtain necessary permits and clearances
• Maintain emergency contact information
• Comply with government regulations
• Ensure group safety and medical preparedness
• Handle insurance and liability matters

Business Operations

• Improve our services and website experience
• Analyze trends and customer preferences
• Develop new trek offerings
• Maintain business records and accounts
• Comply with legal and regulatory requirements

Information Sharing and Disclosure

We DO NOT sell your personal information

Parikrama does not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share information with:

• Service Providers: Local guides, accommodation providers, transport operators
• Government Authorities: For permits, registrations, and compliance requirements
• Emergency Services: In case of medical emergencies or safety incidents
• Payment Processors: Secure payment gateways for transaction processing
• Insurance Companies: For travel insurance and claim processing
• Legal Requirements: When required by law or to protect our legal rights

Data Security

Encryption

All sensitive data is encrypted using industry-standard SSL/TLS protocols

Secure Storage

Personal information is stored on secure servers with restricted access

Access Control

Only authorized personnel have access to your personal information

Your Rights

You have the right to:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data

• Restriction: Request limitation of processing
• Objection: Object to processing of your information
• Withdraw Consent: Withdraw consent at any time
• Complaint: Lodge a complaint with authorities

Cookies Policy

We use cookies to enhance your browsing experience and provide personalized services. You can control cookie settings through your browser preferences.

Essential Cookies

Required for website functionality and security

Analytics Cookies

Help us understand how visitors use our website

Marketing Cookies

Used to deliver relevant advertisements (with consent)

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

parikrama05@gmail.com

Phone

+91 7775992821

Data Protection Officer: parikrama05@gmail.com
Business Address: Parikrama Adventure Tours, India
Response Time: We will respond to your privacy requests within 30 days

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.